The Journey So Far

You can read LinkedIn, but here is an idea of some of the work I’ve done.

Atlas Financial — Head of CX & Fraud Ops
Leading a lean, AI-powered operation with 93% CSAT and 93% self-service resolution.
Womply — Senior Director, Customer Operations
Scaled the platform from 35K to 3M users through a $1.5B+ unicorn exit.
MarketStar — Director of Global Operations
Built and led 500+ person teams across programs for Dropbox, Facebook, and more.
Earlier — Operations & Sales Leadership
A decade of building CX and sales teams from the ground up across startups and enterprise.